Privacy Policy

Headline: DIGITAL DISRUPTORS SL (hereinafter, “MIDROCKET”);

Registered office: Otero Street, 1, 28224, Pozuelo de Alarcon, Madrid

CIF: B-87735379

Public Registry: Commercial Registry of MADRID Volume 35525, Folio 177, Section 8, Page M 638523.

E-mail: hello@midrocket.com

Through this Privacy Policy, the user (hereinafter, the "User”) is unequivocally informed that the personal data you provide through the website https://www.midrocket.com (hereinafter, the “Website" Hello "Web”), as well as (ii) similar environments such as forms or contact e-mail, will be treated by MIDROCKET in accordance with the provisions of this Privacy Policy.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding.

The data requested in the forms of the Website are generally mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, MIDROCKET will not be able to provide its services properly, and will not be responsible for any damage derived from it.

The personal data that may be collected by MIDROCKET on the Website or its forms are the following:

• Phone number;
• face photography;
• Name and surname;
• Email;
• Complete personal or tax postal address;
• Bank account number;
• Bank card photography;
• Photograph or copy of identity document

The personal data provided through the Website will be processed by MIDROCKET in accordance with the following purposes:

Identification and Onboarding of Users for the provision of services

To be able to identify the User so that he can access the services provided on the Website, as well as the necessary data to be able to carry them out.

Respond to questions raised in the contact forms and email

Manage, process and respond to requests, requests, incidents or queries from the User.

Address the exercise of Users' rights

Process, analyze, answer and, where appropriate, execute the exercise of rights requested by the User in accordance with the provisions of this Privacy Policy.

Carrying out quality and satisfaction surveys

Making inquiries to Users regarding the quality and their satisfaction with the services provided by MIDROCKET.
Analysis of the reports and statistics obtained from the responses of the Users.

Sending commercial communications

Sending commercial communications through telematic or conventional means on MIDROCKET.

The legitimacy of the treatment of the personal data of the User, will be the following:

Identification and Onboarding of Users for the provision of services

The processing of data derived from this purpose is the fulfillment of the contractual relationship at the request of the User of pre-contractual measures, as well as on certain occasions for the fulfillment of a legal obligation when so provided by the applicable regulations.

Respond to questions raised in the contact forms:

The processing of data derived from this purpose is the fulfillment of the contractual relationship at the request of the User of pre-contractual measures.

Address the exercise of Users' rights

All the treatments derived from this purpose will have as a basis of legitimacy the fulfillment of legal obligations, in accordance with the provisions of the applicable regulations on data protection.

Carrying out quality and satisfaction surveys

The processing derived from conducting quality and satisfaction surveys will be based on legitimate interest, recognized to the controller by the regulations.

This legitimate interest is based on being able to offer Users MIDROCKET services, both on the Website with the highest quality and best possible experience for the User

Sending commercial communications

The treatment derived from this purpose will have as a basis of legitimacy the consent, recognized as the controller by the regulations.

The User has the right to oppose the processing of their personal data for the purpose of sending personalized commercial communications, at any time and at no cost. The user may express such opposition by clicking on the link established to unsubscribe from commercial communications or by sending an e-mail to the following e-mail address: hello@midrocket.com

Likewise, in the event that the User gives his consent for MIDROCKET to treat his data for any additional purpose to those mentioned in this Privacy Policy, the User will be duly informed of said treatment, the User being empowered to revoke said consent. contacting MIDROCKET through the following email: hello@midrocket.com

The User's data may be communicated to:

• The Public Administrations in the cases provided for by law.
• Courts and Tribunals in the cases provided by law.
• The State Security Forces and Corps in the cases provided for by law.
• Companies that are part of the MIDROCKET group for internal administrative purposes.
• The companies with whom MIDROCKET carries out commercial operations, provided that the processing is necessary for the good purpose of the operation and guarantees, when appropriate, the continuity in the provision of the services offered to the Users.

MIDROCKET does not intend to transfer Users' personal data to a third country or international organization. However, in the event that this were the case, Users would be expressly informed of this circumstance, indicating the existence or absence of a decision of adequacy of the European Commission, or of the adequate guarantees and the means to obtain a copy of these .

The User's data will be kept for the following periods:

Identification and Onboarding of Users for the provision of services

They will be kept for the period necessary for the provision of services from the Website at the request of the User and, once these have been completed, during the prescription period of the legal actions derived from the aforementioned provision of services.

Data provided through contact forms

They will be kept for the period necessary to process and respond to your request and, once it has ended, during the statute of limitations for legal actions arising from the aforementioned request.

Data used to attend to the exercise of User rights

They will be kept for the period necessary to carry out the right requested by the User and, once said right has been fulfilled, they will be kept until the prescription of any responsibilities derived from this treatment.

Carrying out quality and satisfaction surveys 

They will be kept for as long as necessary to provide the services to the Users and until they object or are no longer necessary to fulfill the established purpose and the eventual responsibilities derived from the provision of the services have expired.

Data used to send commercial communications

They will be treated until the User opposes or revokes their consent. 

In any case, MIDROCKET will duly block the personal data of the Users, not having access to them at the moment in which they are no longer necessary to fulfill the purpose for which they were collected, being only treated in the event that this is the case. required by the competent judicial or administrative authority in the cases expressly established in the Law.

The user:

• You guarantee that you are over eighteen (18) years of age and that the information you provide to MIDROCKET is true, accurate, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, in such a way that it responds to their real situation.
• Guarantees that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, it guarantees that it has obtained your authorization to provide your data to MIDROCKET for the indicated purposes.
• You will be responsible for false or inaccurate information provided through the Website and for direct or indirect damages caused to MIDROCKET or third parties.

The User can send a letter to MIDROCKET, to the address indicated in the heading of this Privacy Policy, or by means of an email to the address: hello@midrocket.com attaching a photocopy of their identity document, in any moment and free of charge, for:

• Revoke the consents granted.
• Obtain confirmation as to whether MIDROCKET is processing personal data that concerns the User or not.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from MIDROCKET the limitation of data processing when any of the conditions provided in the data protection regulations are met.
• Request the portability of the data provided by the User in those cases provided for in the regulations.

Likewise, you may file a claim regarding the protection of your personal data before the Spanish Agency for Data Protection at the address C/ Jorge Juan 6, 28001 – Madrid, when the interested party considers that MIDROCKET has violated the rights that are recognized by the applicable regulations on data protection.

MIDROCKET will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

MIDROCKET reserves the right to review its Privacy Policy at any time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask that you regularly check this privacy statement to read the most recent version of MIDROCKET's Privacy Policy.

The User declares to have been informed of the conditions on protection of personal data, accepting and understanding the content of this Privacy Policy. Otherwise, please do not accept the Privacy Policy and/or do not use the Website.

Last update: February 22, 2021